This Policy describes how Easy-Systems processes your personal data, but it may not address all possible data processing scenarios. Easy-Systems may inform you of product- or service-specific data collection through supplementary policies or notices provided before collection.
- Collecting and Using Personal Data
Personal data means any data that, either on its own or jointly with other data, can be used to identify a natural person. You directly provide us with such data when you use our websites, products, or services, or interact with us by, for example, creating an account or contacting us for support. We may also obtain data by recording how you interact with our websites, products, or services. For example, we may use technologies like cookies or receive use data from software running on your device. As permitted by law, we may also obtain data from public and commercial third-party sources, for example, purchasing statistics from other companies to support our services. The personal data we collect includes name, enterprise name, job position, postal and email addresses, phone number, login information (account and password), photos, and certificate information, etc., depending on how you interact with Easy-Systems, for example, the website you visit or the products and services that you use. We also collect the information you provide to us and the content of messages you send us, such as the query information you provide, or the questions or information you provide for customer service support.We may use your personal data for the following purposes:
- creating an account.
- Fulfilling your transaction or service requests, including fulfilling orders; delivering, activating, or verifying products or services; providing training and certification; managing and processing training and certification exams; participating in onsite or virtual activities; fulfilling your requests for changes or providing you with the requested information (such as marketing materials for products and services, and white papers); and providing technical support.
- Contacting you with your consent; sending you information about products and services that may interest you; inviting you to participate in Easy-Systems’ activities (including promotional activities), market surveys, or satisfaction surveys; or sending you marketing information. If you do not want to receive these types of information, you can opt out at any time.
- Sending you important notices.
- Improving our products and services through internal audits, data analysis, and research.
- Complying with and enforcing applicable legal requirements, industry standards and our policies.
- Ensuring the security of our service and customers or users.
Easy-Systems may also collect and use non-personally identifiable information (Non-PII). Non-PII is information that cannot be used to identify a particular individual. For example, Easy-Systems will collect statistical data, such as the numbers of visits to its website. We collect this data to understand how users use our websites, products, and services so that we can improve our services and better satisfy your needs. Easy-Systems may collect, use, process, transfer, or disclose non-PII for other purposes at its own discretion.
- Disclosing Personal Data
Easy-Systems shares your personal data with other partners, as described in this Policy, when services are provided by partners authorized by Easy-Systems. For example, when you make an online purchase from Easy-Systems, we must share your personal data with the logistics provider to arrange shipment or a partner to provide services.To comply with applicable laws or respond to valid legal procedures, Easy-Systems may also disclose your personal data to law enforcement or other government agencies. If Easy-Systems is involved in a restructuring, merger & acquisition, or a bankruptcy or liquidation lawsuit in a given jurisdiction, your personal data may be disclosed in connection with the transaction. Easy-Systems may also disclose your data when appropriate, for example, to execute Terms and Conditions, when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or when it is in connection with an investigation of suspected or actual illegal activity.
- Accessing and Controlling Personal Data
It is your responsibility to ensure that all personal data submitted to Easy-Systems is correct. Easy-Systems is dedicated to maintaining the accuracy and completeness of personal data and keeping the data up-to-date.To the extent required by applicable law, you may (i) have the right to access certain personal data we maintain about you, (ii) request that we update or correct inaccuracies in that data, (iii) object or restrict to our use of your personal data, and (iv) ask us to delete your personal data from our database. To exercise these rights, contact Easy-Systems’ customer service. Your written request is required for security. We may decline the request if we have reasonable grounds to believe that the request is a fraudulent, unfeasible or may jeopardize the privacy of others.
If allowed by applicable laws, you have the right to withdraw your consent at any time when Easy-Systems processes your personal data based on your consent. However, withdrawal does not affect the legitimacy and effectiveness of how we process your personal data based on your consent before the withdrawal is made; nor does it affect any data processing based on another justification other than your consent.
If you think that the way we process your personal information does not comply with applicable data protection laws, you can contact the relevant competent data protection authority. You can obtain the information for contacting EU data protection authorities at http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.
- Protecting and Retaining Personal Data
The security of your personal data is important to us. We use appropriate physical, management, and technical measures to protect your personal data from unauthorized access, disclosure, use, modification, damage, or loss. Easy-Systems is committed to protecting your personal data; however, please note that no security measure is perfect.We will retain your personal information for no longer than is necessary for the purposes stated in this Policy, unless otherwise extending the retention period is required or permitted by law. The data storage period may vary with scenario, product, and service. The standards Easy-Systems uses to determine the retention period are as follows: the time required to retain personal data to fulfill business purposes, including providing products and services; maintaining corresponding transaction and business records; controlling and improving the performance and quality of products and services; ensuring the security of systems, products, and services; handling possible user queries or complaints and locating problems; whether the user agrees to a longer retention period; and whether the laws, contracts, and other equivalencies have special requirements for data retention; etc. We will maintain your registration information as long as your account is necessary for service provision. You can choose to deregister your account. After you deregister your account, we will stop providing you with products and services through your account and delete your relevant personal data, provided that deletion is not otherwise stipulated by special legal requirements.
- Children’s Personal Data
Our website, products and services are intended for adults and businesses. A child must not create an account without the consent of a parent or guardian. If a child’s personal data is collected with prior parental consent, we will only use or disclose the data as permitted by law, with the explicit consent of the child’s parents or guardians, or when necessary for the protection of the child. If we accidentally collect a child’s personal data without verified prior consent from the child’s parents, we will attempt to delete the data as soon as possible.
- Updates to This Policy